Posts Tagged ‘bed and breakfast’

The reservations department is now back to full steam!!

I (Louise – reservations manager) have been off for 7 weeks after having surgery on my shoulder. I was counting down the days to return however as there is only so much Jeremy Kyle and Loose Women you can watch!

Things have changed since I have been away with becoming an Associate Hotel with Macdonald Hotels & Resorts.  One of the changes is that we have a new breakfast menu to look forward to (Sean and I will be sampling this asap but don’t tell Chef!)  Sean is glad to have me back (I think!) and he managed well without me despite being thrown in at the deep end .

However, it feels like I have never been away - so much so that I have had to have my grey hairs covered already and it has only been 3 weeks!!

Looking for that unique gift for someone special who has everything?

Well look no further; The Dragon Hotel Gift Card is the perfect answer! Providing an opportunity to experience award winning dining, relaxing beauty treatments or just a break away from home, our Gift Cards can be used as full or part-payment against anything at The Dragon Hotel. (more…)

It’s once again that time where we proudly announce the member of staff who has stood out amongst all.  Our team member of the month for February goes to Jaidon Williams from Housekeeping who stands out amongst us all in more ways than one!

This is a photo of the many talented Williams family.

He was awarded employee of the month for 3 main reasons:

An opportunity to manage the housekeeping department in Ascot came my way, what a fantastic chance to further my career.

This was my first time working away from home which was an amazing experience, the hotel was more rural than what I’m used to, being in the city centre at The Dragon Hotel.

I looked after the housekeeping team for a week to make sure standards of cleanliness were high in the 126 bedroom hotel. I would like to thank all the staff at Macdonald Berystede Hotel & Spa, for welcoming me as  part of their team and look forward to working with them again should the opportunity arise.

(Also, on a lighter note I would welcome the opportunity of working at any of our sister hotels in Portugal or Spain too!)

Love was in the air at The Dragon Hotel on Valentine’s day

Our bedrooms were presented with swans and rose petals

Valentine’s menu was a big success with our guests

Everyone including staff really enjoyed the occasion

Many thanks to Jaidon Williams for his hard work making the bedrooms look fantastic!

Are you visiting your offspring in University any time soon?

The Dragon Hotel with its city centre location is the prefect base for meeting your children as they take a break from studying at either of Swansea’s universities.

With the award winning Dragon Brasserie, The Dragon Health & Fitness Club, Beauty Room and Swimming Pool it’s an opportunity for you to combine an enjoyable break away with spending some time with your family without having to stay in student digs! (more…)

It’s once again that time where we proudly announce the member of staff who has stood out amongst the rest as going the extra mile for Queen and Country (well for The Dragon Hotel at least).  Cleaning up the award this time around is Housekeeping Evening Maid Cynthia (rapturous applause and much cheering!)

Cynthia has worked at the Hotel for going on 18 months and although she doesn’t always relish a dirty car park she has clearly demonstrated that her commitment and determination to her job shines through!

Some facts that you didn’t know about Cynthia:

Her favorite color is yellow, She would:-

SNOG – KEVIN COSTNER

MARRY – PHILLIP SCHOFIELD

AVOID – BORIS JOHNSON

Join me in saying ‘Congratulations’ Cynthia on your well deserved award.

C-eeping the rooms always gleaming

Y-our strength you willingly muster, as you wave with a flourish your duster!

N-ever leaves a speck of dust

T-akes us all to the cleaners

H-ates a dirtys car park

I-ntersted in all guest needs

A-lways wielding the vacuum with pride

Louise Howells, Tim Priestland and Cath Garcia

It was a pleasure to see so many enjoying afternoon tea on Monday, 11th April 2011 when The Dragon Memories Exhibition was officially opened by the Lord Mayor of Swansea, Councillor Richard Lewis.  With a trip down memory lane conducted by historian Professor Peter Stead, memories were flowing as swiftly as the tea and coffee!

With a delightful mixture of those who used to work at the hotel, those who celebrated their weddings here and those who simply came to enjoy the afternoon teas of a Saturday, there were plenty of tales captured live on air as Shanny broadcasted live for The Wave.

Ex Dragon staff take a trip down memory lane

The exhibition runs throughout the public areas of the hotel until May 12th 2011 and all are welcome to visit at their leisure to view the memorabilia on display.

It gives us great pleasure to award the prestigious Team Member of the Month award for November to the lovely Tanisha, who has elf-lessly gone above and beyond to ensure that the Hotel was trimmed up to perfection ready for Christmas!

Like a shining star she tirelessly ‘Decked the Halls’ and made sure that every tree was worthy of ‘Rockin’ around’ in preparation for the seasonal festivities and with five trees to trim it was ‘snow’ mean feat!

With all the effort she has put in whilst continuing to deliver excellent customer service and high standards it’s no surprise to learn that this year Tanisha can be found on Santa’s NICE list (and we’ve checked it twice!) and her one Christmas wish this year is to find Taylor Lauter in her stocking!!

 Some interesting facts that you never knew about Tanisha:

1. Her most favourite food is Chicken Fried Rice (Turkey for Christmas Day!)
2. She is a big fan of the TV show Glee!
3. Her most embarrassing moment ever was when she went to school and discovered that she was wearing odd shoes!! Talk about having two left feet or the boot being on the other foot!!
4. She has worked at the Dragon Hotel for six and a half years and still loves her job.

 Well done Tanisha and thank you for all your hard work!

That time of year is here again!! (Too quickly may I add)…. The Reservations department tends to be quieter this time of year, but the hotel is buzzing with people for their Christmas Parties, the sound of crackers and blowers and the good old Christmas songs…(Which I love to sing badly too!) We have been very busy preparing for the descent of the Irish fans for the Rugby match of Ospreys V Munster, we will show the Irish how to have a good Welsh Christmas!! Tracey and I have managed to stay injury free during the Baltic conditions that we have all been experiencing, although we have been Dancing on Ice most mornings. We have been very good girls this year and we have asked Santa for: A British Bulldog – for me (Squire may disapprove!) and enough bling to sink the Cruise ships that she resides on every summer for Tracey!! We would like to wish everybody a very Merry Christmas and a Happy New Year.