Posts Tagged ‘accommodation’

Spring is in the air!!

Monday, March 7th, 2011

Happy St David’s Day everyone, the daffodils are blooming and the sun is shining!!

Tracey and I have been enjoying the 6 nations, we won’t talk about the team’s one defeat! We are preparing for the descent of our friends across the water – the Irish.  They definitely know how to party in style.  We love our Celtic visitors they are all so much fun!

“…Have I told you lately that I love you?” (The dulcet tones of our Reservations Manager fill the Front office and dogs everywhere start to howl!!)

Calling all Rod Stewart fans out there, we are already very busy for the 1st June so don’t leave it too late to reserve your room..  I am in great preparation learning all of his songs and I love to sing – badly as Tracey would say!! That should be a very good day/night so get your hair coiffed and your ‘Handbags & Gladrags’ at the ready!

‘Tis the season to be jolly…

Wednesday, December 8th, 2010

That time of year is here again!! (Too quickly may I add)…. The Reservations department tends to be quieter this time of year, but the hotel is buzzing with people for their Christmas Parties, the sound of crackers and blowers and the good old Christmas songs…(Which I love to sing badly too!) We have been very busy preparing for the descent of the Irish fans for the Rugby match of Ospreys V Munster, we will show the Irish how to have a good Welsh Christmas!! Tracey and I have managed to stay injury free during the Baltic conditions that we have all been experiencing, although we have been Dancing on Ice most mornings. We have been very good girls this year and we have asked Santa for: A British Bulldog – for me (Squire may disapprove!) and enough bling to sink the Cruise ships that she resides on every summer for Tracey!! We would like to wish everybody a very Merry Christmas and a Happy New Year.

Team Member of the Month – October 2010

Monday, November 15th, 2010


An Ode to Kasia

Cleaning this and polishing that,

 always a smile and ready to chat,

Scrubbing here and vacuuming there,

unwavering standards of customer care


Your boundless energy shining through,

in all you say and all you do.

The extra mile by far exceeded

As you strive to do what’s needed.


You never grumble, never gripe

 about the things you have to wipe,

You get stuck in and never cease

 with vigour, vim and elbow grease.


With many thanks for all you do, team member this month belongs to you!!


Well done to Kasia for being chosen as Team Member of the Month for October 2010.  Kasia originates from Poland and has worked at the Hotel for 5 years, during this time she has become a highly valued member of the House Keeping Team.  Always ready with a smile and hello to both staff and guests and consistently maintains the highest standards in all she does.


Kasia got married in May this year and is so far enjoying being a wife (give her a few years!)

She is a fan of most sports but in particular Volley ball, unfortunately she doesn’t have time to participate anymore what with making the Hotel glisten and gleam!  Her favourite food is vegetable and chicken soup and her favourite colour is white (not a recommended colour choice whilst eating soup!)


Thanks and congratulations

Tracey’s Holiday Time!

Wednesday, September 1st, 2010

IOTSIt has been a busy time in reservations as myself and Louise have been enjoying our well deserved 2 weeks holidays.

I have just returned from a fab 2 week cruise with Royal Caribbean which took us around France, Spain, Italy and Portugal. What a ship it had a rock climbing wall, ice skating rink, surf rider and for the shopaholics a promenade the length of the ship with shops, bars and cafes plus too much more to list.

Myself and my husband Peter were treated like VIP’s for the whole 2 weeks and could really get used to living like that.

Our stay was in a balcony cabin and the view certainly is not the same from my office window!

We have already booked again for next June and have set the countdown on our computer at home (I think this is what is classed as wishing your life away)

Louise is currently on leave for 2 weeks but is not going away just enjoying her days off and is no doubt missing me loads.

Bedrooms have been busy at the Hotel over the last couple of months including some celeb guests. We have seen Victor Spinetti, Sandra Dickinson and Norman Pace stay with us while they starred in a show at the Grand Theatre. We also had Rolf Harris stay while in Swansea overnight.

We will keep an eye out for anymore celebs and keep you updated in future blogs.

Dymanic Dragon Reservations Duo!

Wednesday, May 26th, 2010

tracey animalssquireMy name is Louise and I have been at The Dragon Hotel, Swansea for 5 years, but I have worked in the hotel industry for nearly 9 years. I started as a Receptionist and then moved into the Reservations Office as a Co-Ordinator and then was successfully promoted to Reservations Manager.
In my spare time, I enjoy spending time with my beloved boy (Squire the dog! See Left!) and I am a keen D-I-Y-er. I am very partial to animal print in every aspect of my life!

My colleague Tracey who is the Reservations Co-Ordinator has been part of the team for nearly 2 years and has never worked in the hotel industry before,  but wishes she had started earlier. Tracey loves to sit opposite me and listen to me singing when I am not on the telephone!
Tracey enjoys spending her spare time with her family and has recently had a new addition, Jewel the Siamese cat (Top Right with Gemma the Dog).