My name is Louise and I have been at The Dragon Hotel, Swansea for 5 years, but I have worked in the hotel industry for nearly 9 years. I started as a Receptionist and then moved into the Reservations Office as a Co-Ordinator and then was successfully promoted to Reservations Manager.
In my spare time, I enjoy spending time with my beloved boy (Squire the dog! See Left!) and I am a keen D-I-Y-er. I am very partial to animal print in every aspect of my life!
My colleague Tracey who is the Reservations Co-Ordinator has been part of the team for nearly 2 years and has never worked in the hotel industry before, but wishes she had started earlier. Tracey loves to sit opposite me and listen to me singing when I am not on the telephone!
Tracey enjoys spending her spare time with her family and has recently had a new addition, Jewel the Siamese cat (Top Right with Gemma the Dog).