The tag line reads ‘The Best of The Best’ and staff and management at The Dragon Hotel are indeed delighted to be included within this elite group once again. (more…)
Archive for the ‘Dragon Posts’ Category
It’s the day after Beaujolais Day and already the Christmas decorations are going up! The Conference Office is asking when will we get a break?!! Although to be honest it’s been feeling like Christmas since September with the bookings coming in followed by deposits, full payments and menu orders. There truly is no rest for the wicked…
Having said that though, Gethyn has still managed to find time to gallivant on his travels since we last spoke, fitting not one but two jaunts away. He is forgiven though because he did bring us all some rock back from Minehead! He’s also looking rather distinguished with his new spectacles. As trendy as they are though Gethyn, you can’t deny that old age is catching up with you!
We had a bit of a panic when Take That announced their impending tour since ARGH! Sian could not get them to pick up the phone to purchase her tickets. A collective breath of relief could be heard when eventually news came through that at least someone in her circle of friends had managed to get a ticket for her – phew!
Cath’s still on her campaign to lose a stone in weight before Christmas – at 8lb loss so far it’s still on track but she can’t honestly say that its going well and that’s before there’s an advent calendar to be opened each day!
Well, we’d better sign off now as much thought and consideration must be given to the Office Secret Santa…
Have a Cool Yule!
An Ode to Kasia
Cleaning this and polishing that,
always a smile and ready to chat,
Scrubbing here and vacuuming there,
unwavering standards of customer care
Your boundless energy shining through,
in all you say and all you do.
The extra mile by far exceeded
As you strive to do what’s needed.
You never grumble, never gripe
about the things you have to wipe,
You get stuck in and never cease
with vigour, vim and elbow grease.
With many thanks for all you do, team member this month belongs to you!!
Well done to Kasia for being chosen as Team Member of the Month for October 2010. Kasia originates from Poland and has worked at the Hotel for 5 years, during this time she has become a highly valued member of the House Keeping Team. Always ready with a smile and hello to both staff and guests and consistently maintains the highest standards in all she does.
Kasia got married in May this year and is so far enjoying being a wife (give her a few years!)
She is a fan of most sports but in particular Volley ball, unfortunately she doesn’t have time to participate anymore what with making the Hotel glisten and gleam! Her favourite food is vegetable and chicken soup and her favourite colour is white (not a recommended colour choice whilst eating soup!)
Thanks and congratulations
Well hello to all you Dragon Hotel fans out there! My name is Kelly-Ann and I have been working at the hotel since 24th August 2010 as the Administrative Manager, a task that I have taken on with my usual gusto and enthusiasm!
Let me tell you a little bit about me; I hail from the ever expanding Broadlands Estate in Bridgend where I reside with my three beautifully behaved children (A term I use loosely). I have been with my long suffering husband Justin for 8 years, during this time I have successfully managed to wear him down to an acceptable level of compliance and hardly ever need to resort to torturous methods to get my own way.
In my spare time I knit socks for gerbils and loiter around zebra crossings waiting to assist the frail and aged people across the road and campaigning for World Peace. I am a self confessed Obsessive Compulsive, and seem to cause my colleagues in accounts much amusement with my constant cleaning and organising and inability to put a cup down without a coaster (this being just the tip of a very large ice berg).
Since starting at the hotel I have been fortunate enough to meet some lovely people and share an office with Helen the Accounts Manager and Kelly the Accounts Assistant, both of which are inspirational, strong, bright women (I’m easily bribed, invoices in the post ladies).
On a more serious note I am happy to say that I have been made to feel very welcome by all of the staff here and feel like I’ve been here for years! I am also most grateful to Helen for introducing me to the wild, wonderful, calorie laden world of Starbucks!
I have been involved in the HR Administration for many years but had never worked in a Hotel before and I must say that I love every minute of the hustle and bustle of people coming and going.
I must say that whilst I find having a Health spa on site a fantastic bonus it is proving to be rather detrimental to the health of my bank balance and my husbands blood pressure as I have become a huge fan of Michelle our resident Beauty Therapist, her ability to make me snore during a facial is amazing and I am now hopelessly hooked on Gel Nails and eye lash extensions (I hope my Husband doesn’t read this!)
I am a huge animal lover and a sucker for a sob story hence the fact that I am the proud owner of six horses, nine cats, three dogs, two gerbils, a monosyllabic teenage boy, a cheeky monkey of an eight year old, a busy bee daughter and a partridge in a pear tree!
Well that’s all about me for now, join me for the next chapter in the trilogy; “Admin v Accounts 2 – Your number’s up”.
I can’t believe that October has arrived so soon as it only seems like yesterday that I ran the Cardiff Half Marathon last year! With the lack of training this year I was dreading the day but on the morning of Sunday 17th October I pulled back the curtains and was met by the glorious sunshine and of course this gave me a huge incentive!
I was running as part of a team which consisted of 25 (mad) people all running and raising money for the ‘James Whale Fund for Kidney Cancer’ (JW4KC).We had a team photo first then we made our way to our different time zones at the start line as we all had personal goals. My personal goal was just to complete it! Trying to spot members of the team in our matching white and grey vest tops in amongst the 15,000 other runners was proving difficult so Suz and I ran together for the first 6 miles then separated (of course she was eating my dust)!
Once I got into my stride I found I was quite enjoying the run as the route was particularly scenic and what made the scenery more spectacular was when a guy burned passed me dressed ONLY in Borat’s mankini!!! As you can imagine this was just the motivation I needed when hitting the 9 mile mark – haha.
There were a lot of sites, good & bad, but one thing that stands out in my mind was when I saw a couple doing that ‘fast walking’ and I couldn’t pass them!!!! To top things off I thought I knew where the finishing line was but to my horror they had moved it – BIG mistake when I’d already started my sprint finish and there was no going back then.
It was the last 2 miles that proved difficult for me but being as determined as I am there was no way I was giving up and to my amazement I completed the run in 2.05 which meant I managed to shave 12 minutes off my time compared to 2009 so I am over the moon.
Every member of the JW4KC completed the course despite traveling miles to the start line and experiencing falls, injuries and a torturous finish line. The money raised to date is £2337.56 with more money on the way.
If anyone would like to run with the team next year please contact Joanne Popham on firstname.lastname@example.org it really is a fantastic experience, so I challenge you to join our team next year.
Now available from the Hotel’s Beautician
Eyelash extensions are a revolutionary advanced product that lengthen and thicken eyelashes. Individual eyelash extensions are single strands of a synthetic material that are curved to replicate a natural eyelash. Applied and bonded to each individual eyelash on a lash by lash basis to create an instant elegant and luxurious look.
Huge congratulations to Robert Crabtree for being nominated as The Dragon Hotel Team Member of the Month – September. An award given to those who have given that extra bit of themselves in order to ensure that visitors to the hotel go away feeling that they have received only the best in customer service.
Rob has worked at the Dragon Hotel Health Club for four years and during that time has proven to be a valuable asset to the team and is well liked by both visitors and team mates.
His colleagues speak very highly of his thirst for success and his never ending enthusiasm. As you would expect from working in a Health Club, Rob is very fitness focused and is a dedicated participant in Triathalon events for which he trains on a regular basis. He is a compassionate soul in both his professional and personal life.
Some interesting facts that you may like to know about Rob:
He has a long term girlfriend called Tanya (Sorry ladies but he’s taken!)
His favourite food is whatever anyone else is eating!
He once had to bandage a man’s ‘special place’ following an injury.
His favourite colour is blue.
Once again congratulations Rob for all your hard work and continuing commitment to your role within the team.
Here at the Dragon Beauty Spa we have just discovered a world of everlasting colour through using our revolutionary new nail treatment: GELeration is an exciting, brand new, soft gel system which is easy to soak off and will preserve the natural nail underneath. With this new system you can experience amazingly long lasting colour which lasts up to 3 weeks without chipping or fading. The beauty of it is also that there is no drying time needed! Perfect for the modern woman always on the run!
Our Beauty Therapists, Michelle and Harley are extremely enthusiastic about GELeration and they have been delighted with the results that they have achieved and the feedback which they have received from clients since launching this exciting new treatment.
By Friday morning every semblance of style was out the window if you had looked closely at the lucky few that had been celebrating the night before, but nothing can detract from The Dragon Hotel’s win last Thursday night at The Wave & Swansea Sound Culture & Lifestyle Awards. A big thank you is due to all those who supported the popular city centre hotel as they depended on the public’s on-line voting to claim victory in The Hotel Award with TWK Thomas and Manor Park.
In a spectacular black tie event at Swansea’s Waterfront Museum with entertainment from the likes of Britain’s Got Talent success story, local dancers A3, and last season’s X Factor runner up Olly Murs, the evening celebrated a mixture of iconic Swansea classics as well as the latest enterprises to hit the city.
Long standing favourite The Cross Keys claimed success in The Bar Award sponsored by Swansea BID and new face Odyssey was victorious in The After Dark Award with The Norton House Hotel. Café TwoCann added to their list of awards with The Coffee Culture Award sponsored by McDonalds and MODA was the winner of The Boutique Fashion Award.
Cath Garcia, of The Dragon Hotel says ‘Winning an award like this, where members of the public go out of their way to vote, is a real privilege. It’s like a big thank you card that tells us our hard work does not go unnoticed.’
According to Sean Tighe of The Wave and Swansea Sound, the calibre of nominations this year was strong ‘It’s difficult to believe that such eminent establishments such as Morgans Hotel or Oceana night club came in as runners up – such is the quality of life in and around Swansea these days.’ He says. ‘The amount of votes cast was staggering as well. The response from our listeners has been tremendous, a real testament to the city in which we live.’
What can I tell you about Roy?
A man of few words, who prefers to let his actions speak for him, and indeed they do! Roy is, above all else, a ‘Grafter’, going about his daily routine with commitment and efficiency. Over the last few months he has not only gone the extra mile to ensure the smooth running of his department but has by far exceeded it. Roy has only worked at the hotel for a small number of months, but has already made himself a part of the furniture.
Roy’s son Ashley also works for the hotel and is expecting a new baby with his partner in December 2010, so congratulations pending for Grandfather Roy!! He is an avid Cricket supporter and though a man of few words, this is a subject that particularly animates him, and he has much to say on team performances. Let’s hope that Team England pull it out of the bag!
Once again, huge thanks and congratulations to Roy for becoming the Team member of the month for August and for his continuing support and hard work!